Effective Date: August 4, 2026
Amaax LLC (“Amaax,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use the Amaax marketplace, website, mobile applications, and related services (collectively, the “Platform”).
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Amaax LLC operates a global business-to-business (B2B) marketplace that connects buyers, suppliers, manufacturers, distributors, exporters, importers, and service providers across multiple industries.
Our marketplace supports categories including:
- Agriculture
- Automotive
- Beauty & Personal Care
- Construction & Building
- Digital & Business Services
- Electrical & Electronics
- Food & Beverage
- Home & Living
- Horse Riding & Equestrian
- Industrial & Manufacturing
- Medical & Healthcare
- Office & Business Supplies
- Sports & Recreation
- Textile & Apparel
- Tools, Gifts & Miscellaneous
2. Information We Collect
Depending on how you use the Platform, we may collect the following information.
Account Information
- Name
- Company name
- Job title
- Email address
- Telephone number
- Business address
- Country and region
- Username and encrypted password
Business Information
For supplier accounts, we may collect:
- Company profile
- Business type
- Industry
- Product categories
- Certifications
- Tax identification numbers (where required)
- Company registration information
- Years in business
- Website URL
- Business licenses
- Verification documents
Transaction Information
We may collect information relating to:
- Orders
- Quotations
- RFQs (Request for Quotations)
- Payments
- Refund requests
- Shipping information
- Delivery addresses
- Invoice details
Technical Information
When you visit the Platform, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Language preferences
- Time zone
- Pages visited
- Referring websites
- Clickstream data
- Cookies and similar technologies
Communications
We may retain communications including:
- Customer support requests
- Marketplace messages
- Email correspondence
- Reviews
- Ratings
- Feedback
- Survey responses
3. How We Use Your Information
We use your information to:
- Create and manage user accounts.
- Verify business identities.
- Process transactions.
- Facilitate communication between buyers and suppliers.
- Improve marketplace security.
- Prevent fraud.
- Detect suspicious activity.
- Process returns and refunds.
- Provide customer support.
- Respond to inquiries.
- Improve our products and services.
- Personalize user experiences.
- Recommend relevant products and suppliers.
- Send important account notifications.
- Comply with legal obligations.
- Enforce our Terms & Conditions.
4. Marketing Communications
With your consent or where permitted by law, we may send:
- Product updates
- Promotional offers
- Industry news
- Marketplace announcements
- Educational content
- Event invitations
You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails or by updating your account preferences.
5. Cookies and Similar Technologies
Amaax uses cookies and similar technologies to:
- Remember user preferences.
- Maintain secure sessions.
- Analyze website traffic.
- Improve website performance.
- Personalize content.
- Measure advertising effectiveness.
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
6. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Buyers and sellers participating in a transaction.
- Payment service providers.
- Shipping and logistics providers.
- Identity verification services.
- Cloud hosting providers.
- Analytics providers.
- Customer support providers.
- Legal and regulatory authorities when required by law.
- Professional advisers such as auditors, accountants, and legal counsel.
7. International Data Transfers
Because Amaax serves users globally, your information may be processed or stored in countries other than your own.
Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Maintain business records.
- Resolve disputes.
- Comply with legal obligations.
- Enforce agreements.
- Protect our legitimate business interests.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your profile.
- Request deletion of personal information.
- Restrict certain processing activities.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal information in a portable format.
Requests may be subject to identity verification and applicable legal exceptions.
11. Children’s Privacy
The Platform is intended for businesses and individuals who are at least 18 years of age.
Amaax does not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
12. Third-Party Services
The Platform may contain links to third-party websites or integrate third-party services, including payment providers, shipping carriers, analytics providers, and social media platforms.
Amaax is not responsible for the privacy practices of third-party services. Users should review the privacy policies of those providers before providing personal information.
13. Legal Compliance
We may disclose information where necessary to:
- Comply with legal obligations.
- Respond to lawful requests from public authorities.
- Protect the rights, safety, or property of Amaax, our users, or others.
- Prevent fraud or illegal activity.
- Enforce our agreements and policies.
14. Changes to This Privacy Policy
Amaax may update this Privacy Policy from time to time.
When material changes are made, the updated version will be published on the Platform with a revised effective date.
Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact Amaax through the contact information published on the Platform.