Effective Date: August 4, 2026
Welcome to Amaax LLC (“Amaax”, “Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Amaax marketplace, website, applications, and related services (collectively, the “Platform”).
By accessing or using the Platform, registering an account, purchasing products or services, or listing products or services for sale, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Platform.
1. About Amaax
Amaax LLC is a business-to-business (B2B) marketplace that connects buyers with independent suppliers and service providers from around the world.
The Platform facilitates the listing, marketing, and sale of products and services across multiple industries, including but not limited to:
- Agriculture
- Automotive
- Beauty & Personal Care
- Construction & Building
- Digital & Business Services
- Electrical & Electronics
- Food & Beverage
- Home & Living
- Horse Riding & Equestrian
- Industrial & Manufacturing
- Medical & Healthcare
- Office & Business Supplies
- Sports & Recreation
- Textile & Apparel
- Tools, Gifts & Miscellaneous
Amaax may also offer selected products or services directly.
2. Eligibility
To use the Platform, you must:
- Be at least 18 years of age.
- Have the legal authority to enter into binding contracts.
- Provide accurate, complete, and current registration information.
- Comply with all applicable laws and regulations.
Businesses registering on behalf of an organization represent that they have authority to bind that organization to these Terms.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities conducted through your account.
- Keeping your account information accurate and up to date.
Amaax may suspend or terminate accounts that contain false information, violate these Terms, or present security or compliance risks.
4. Marketplace Role
Amaax provides an online marketplace that enables buyers and sellers to conduct business.
Unless expressly stated otherwise:
- Amaax is not the manufacturer of products listed by third-party sellers.
- Sales contracts are formed between the buyer and the seller.
- Sellers are responsible for product descriptions, pricing, inventory, warranties, and legal compliance.
- Buyers are responsible for evaluating products and suppliers before placing orders.
Amaax reserves the right to moderate listings, investigate complaints, and take appropriate action to maintain marketplace integrity.
5. Products and Services
Products and services displayed on the Platform may include physical goods, digital services, custom-made products, and business solutions.
Availability, specifications, pricing, and descriptions are subject to change without notice.
Images are provided for illustration purposes and may not exactly represent the delivered product.
6. Orders
Submitting an order does not guarantee acceptance.
Orders may be refused, cancelled, or delayed due to:
- Pricing errors
- Inventory shortages
- Payment issues
- Regulatory restrictions
- Fraud prevention measures
- Shipping limitations
- Force majeure events
7. Pricing
All prices are displayed in the applicable currency shown on the Platform unless otherwise stated.
Prices do not necessarily include:
- Taxes
- Customs duties
- Import charges
- Brokerage fees
- Government levies
- Shipping charges
The buyer is responsible for any applicable taxes, duties, or import fees unless otherwise agreed.
8. Payments
Payments must be made using approved payment methods available on the Platform.
Amaax may use third-party payment processors to facilitate secure transactions.
Failure to complete payment may result in cancellation of an order.
9. Shipping and Delivery
Shipping times are estimates only and may vary depending on supplier location, customs processing, carrier delays, weather conditions, and other circumstances beyond reasonable control.
Risk of loss and title transfer may pass according to the shipping terms agreed between the buyer and seller.
Additional shipping terms are described in the Shipping & Delivery Policy.
10. Returns and Refunds
Returns and refunds are governed by the Amaax Refund & Return Policy.
Unless otherwise specified, eligible products may be returned within seven (7) calendar days of delivery, subject to the applicable policy and seller requirements.
11. Buyer Responsibilities
Buyers agree to:
- Provide accurate delivery information.
- Review product descriptions carefully before ordering.
- Comply with applicable import, export, and regulatory requirements.
- Pay all applicable fees and taxes.
- Use purchased products safely and lawfully.
12. Seller Responsibilities
Sellers agree to:
- Provide truthful product information.
- Maintain accurate inventory.
- Fulfill orders promptly.
- Comply with applicable laws and regulations.
- Respect intellectual property rights.
- Honor applicable warranties and approved returns.
Amaax may suspend or remove sellers that violate these Terms or applicable laws.
13. Prohibited Activities
Users must not:
- List illegal or prohibited products.
- Sell counterfeit or infringing goods.
- Misrepresent products or business credentials.
- Manipulate ratings or reviews.
- Engage in fraud or deceptive practices.
- Attempt unauthorized access to the Platform.
- Distribute malware or harmful code.
- Interfere with the operation or security of the Platform.
- Use the Platform for money laundering or other unlawful purposes.
Amaax reserves the right to remove listings, suspend accounts, or report violations to relevant authorities.
14. Intellectual Property
All Platform content, including text, graphics, logos, software, designs, trademarks, and branding, is owned by Amaax LLC or its licensors and is protected by applicable intellectual property laws.
Users may not reproduce, distribute, or exploit Platform content without prior written permission.
Sellers remain responsible for ensuring they have the necessary rights to the content they upload.
15. Regulatory Compliance
Certain products may be subject to import, export, health, environmental, or industry-specific regulations.
Buyers and sellers are solely responsible for ensuring compliance with all applicable laws in the jurisdictions where products are sold, shipped, imported, exported, or used.
16. Disclaimer of Warranties
The Platform is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Amaax disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Amaax does not guarantee uninterrupted, error-free, or secure operation of the Platform.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Amaax LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of the Platform.
Where liability cannot be excluded by law, Amaax’s liability shall be limited to the maximum extent permitted by applicable law.
18. Indemnification
You agree to indemnify and hold harmless Amaax LLC, its officers, employees, affiliates, and agents from any claims, liabilities, damages, losses, costs, and expenses arising out of your use of the Platform, your violation of these Terms, or your infringement of the rights of any third party.
19. Suspension and Termination
Amaax may suspend, restrict, or terminate any account or listing at its sole discretion if it reasonably believes these Terms, applicable laws, or marketplace policies have been violated.
Termination does not affect any accrued rights or obligations.
20. Privacy
Your use of the Platform is also governed by the Amaax Privacy Policy.
21. Changes to These Terms
Amaax may revise these Terms from time to time.
Updated versions become effective when published on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
22. Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable to Amaax LLC, without regard to conflict of law principles, except where mandatory consumer or commercial laws require otherwise.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
24. Entire Agreement
These Terms, together with the Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, Vendor Terms, and other published marketplace policies, constitute the entire agreement between you and Amaax regarding your use of the Platform.
25. Contact Us
If you have questions regarding these Terms & Conditions, please contact Amaax through the contact information published on the Platform.